Frequently Asked Questions
What is your MOQ (Minimum Order Quantity) for OEM/ODM products?
Our MOQ varies by product type — for example, lipsticks start at 500 units, while eyeshadow palettes start at 300 units. Contact us for product – specific details.”
Do you provide packaging design services for private labels?
Yes! Our team offers full packaging design support — from concept sketches to print – ready files — to align with your brand identity.”
How long is the lead time for custom production?
Typically, lead time is 4–8 weeks after artwork approval and deposit — this includes formulation, sampling, and bulk production. Rush orders may be available for an additional fee.
What certifications do your products hold?
All our cosmetics are ISO, GMPC, and MSDS certified. We can also assist with region – specific certifications (e.g., EU Cosmetic Regulation, FDA) for additional fees.
Can we use our own formulas for OEM production?
Absolutely. We can manufacture from your existing formulas, or our R&D team can help refine/optimize them for production.
What’s included in your ODM service?
ODM includes full product development: trend research, formula creation, packaging selection, and sampling — we handle the entire process to bring your vision to market.
Freeins Cosmetics brought our custom lipstick line to life flawlessly
Partnering with Freeins was transformative for our brand. Their OEM service delivered exceptional formulas that resonated with our customers, and their packaging design expertise made our products stand out in stores. Within 3 months of launch, our repeat purchase rate increased by 25% — we couldn’t be happier with the results.
Maya Chen
Founder – Glow Beauty Co.
